Got some questions... don't worry! You may find the answer here, but if not, just email us and ask!  

How Quickly can I receive my outfit?  

All items may have different delivery time frames, we recommend adding the item to your cart and entering your address to find out the exact time the item may arrive in your country

UK deliveries are currently Express 3-4 working days or Standard 5-7 working days for in stock items and 2-3 weeks for made to order items. 

International orders are currently 1-2 weeks for in stock items and 2-3 weeks for made to order items.

If you are unsure if you will receive your item in time, please feel free to contact us to enquire.


How do I take my measurements (PROM)? 

Bust: Measure all the way around your bust and back on the line of your nipples.

Waist: Measure at its narrowest point width-wise, usually just above the navel.

Hips: Measure around the widest part of the hipbones.

Bum: Measure around the widest part of your body.


How do I wash my outfit? 

All of our items are hand made and are therefore hand wash only. We can not be held liable for an item if you do not follow the correct garment care. Turn the outfit inside out to preserve the glitter. Hand wash in lukewarm water, using a mild detergent specifically for delicate hand wash items only. Do not use stain remover such as vanish, as this will strip the outfit of its glitter. Do not tumble dry or iron. As our fabrics are glittery, during washing, some excess glitter may shed slightly, this is normal. The majority of the glitter is embedded in the fabric and any excess naturally falls out. 


Do you offer Returns? 

Check out our 'Returns Policy page on our website. 

Can I cancel an order?

Unfortunately we are unable to cancel any orders due to dispatching 24 hours a day.